Free shipping for all orders
Last updated: January 2026
At ONOLA, we are committed to delivering your watches safely and on time. This Shipping Policy explains how orders placed on www.onola.in are processed, shipped, and delivered across India.
1. Shipping Locations
- We currently ship across India
2. Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation
- Orders placed on Sundays or public holidays will be processed on the next business day
You will receive an order confirmation and tracking details once your order is shipped.
3. Delivery Time
Estimated delivery timelines after dispatch:
- Metro cities: 2–4 business days
- Non-metro / remote areas: 4–7 business days
📌 Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Free shipping on prepaid orders (if applicable)
- Shipping charges, if any, will be clearly displayed at checkout before payment
5. Courier Partners
We ship orders through trusted third-party courier and logistics partners to ensure safe and timely delivery.
6. Order Tracking
- Once your order is shipped, tracking details will be shared via email or SMS
- You can track your shipment using the provided tracking link
7. Delivery Guidelines
- Please ensure that the delivery address and contact details are accurate
- ONOLA is not responsible for delivery delays caused by incorrect or incomplete address information
- If delivery fails due to customer unavailability or incorrect details, re-shipping charges may apply
8. Damaged or Tampered Packages
If you receive a package that appears damaged or tampered:
- Do not accept the delivery, or
- Take clear photos/videos and contact us immediately at contact@onola.in
9. Cash on Delivery (COD)
- COD availability depends on location and courier serviceability
- Additional COD charges may apply (if applicable)
10. Contact Us
For shipping-related queries, contact:
ONOLA – Official Store India
📧 Email: contact@onola.in
🌐 Website: www.onola.in