Privacy Policy

Last updated: January 2026

Welcome to onola.in. Your privacy is important to us, and this Privacy Policy explains how ONOLA (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website.

By using www.onola.in, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a) Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party gateways)
• Order history

b) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates, confirmations, and support responses
• Improve website performance, user experience, and product offerings
• Prevent fraud and ensure website security
• Send promotional emails or offers (only if you opt in)
• Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and performance
• Improve shopping experience

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Payment Security

All payments on onola.in are processed through secure, trusted third-party payment gateways.
We do not store or have access to your full payment card details.

5. Sharing of Information

We do not sell or rent your personal data.
Your information may be shared only with:

• Payment gateways
• Shipping and logistics partners
• Website hosting and analytics services
• Legal authorities when required by law

All third parties are required to maintain confidentiality and security.

6. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal data against:

• Unauthorized access
• Data loss
• Misuse or disclosure

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, contact us at contact@onola.in

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

ONOLA does not knowingly collect personal information from children under the age of 18.
If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

ONOLA – Official Store India
📧 Email: contact@onola.in
🌐 Website: www.onola.in